The entry-level diesel in the C7 A6, pairing the widely used 2.0 TDI four-cylinder with a spacious executive saloon. Pre-facelift models (2011-2014) use the EA189 engine (177 hp, code CGLC), while the 2014 facelift brought the EA288 (190 hp, code CNHA). Both engines are fundamentally robust and capable of high mileages, though the Dieselgate software update on EA189 cars and the gearbox choice heavily influence long-term reliability.
Proven, fuel-efficient diesel engine
Spacious executive car, low purchase price
Gearbox reliability varies by type
Emissions systems need motorway use
Buy if: You do regular motorway driving, prefer a manual or can verify the automatic gearbox has been serviced, and want a spacious executive diesel at a reasonable price.
Avoid if: You mainly drive short urban trips, are looking at a Multitronic CVT variant without documented fluid changes, or want a hassle-free automatic.
Expected Annual Maintenance Costs
Common Problems
Chain stretch, clutch pack wear, and mechatronic unit failure on the 0AW CVT gearbox · more· less
Front-wheel-drive A6 C7 models produced before 2014 use the Multitronic (0AW) CVT, which is the most significant reliability concern on this car. The CVT chain stretches over time, the friction clutch packs wear, and the mechatronic control unit can fail. Common symptoms include juddering at low speeds (particularly around 30-50 km/h), jerky behaviour when pulling away, RPM fluctuations, and eventually complete loss of drive. Problems typically appear between 80,000-150,000 km, with cars that have never had their gearbox fluid changed being most vulnerable. A mechatronic unit repair at a specialist costs approximately €1,500-2,500. A full gearbox rebuild or replacement runs €3,000-5,000. Audi marketed the fluid as lifetime fill, but specialists universally recommend changes every 60,000 km. Manual gearbox and post-2014 S-tronic models avoid this issue entirely.
Diesel particulate filter blocks with soot when the car rarely reaches sustained motorway speeds · more· less
The DPF needs regular passive regeneration, which occurs automatically at sustained highway speeds when exhaust temperatures are high enough to burn off accumulated soot. Cars driven mainly in city traffic or on short trips (under 15 km) do not reach these temperatures, causing progressive soot buildup. Symptoms include the DPF warning light, reduced power, increased fuel consumption, and eventually limp mode. A forced regeneration at a workshop costs €100-200. Professional DPF cleaning runs €300-500. If the filter is beyond cleaning, replacement costs €1,000-1,500 including labour. Prevention is straightforward: drive the car at motorway speeds for 20-30 minutes at least once per week. This issue was reported to have worsened on EA189 cars after the Dieselgate software update, as the revised emissions calibration produces more particulate matter.
Carbon deposits progressively block the EGR valve, particularly on short-trip and city-driven cars · more· less
The EGR system recirculates exhaust gases to lower NOx emissions but accumulates carbon deposits over time. Cars driven primarily in urban traffic are most affected. Symptoms include rough idle, slight loss of power, increased fuel consumption, and engine management warning light. Professional EGR valve cleaning costs €200-300. Full valve replacement runs €500-800 including labour. On higher-mileage cars (150,000+ km), the EGR cooler can develop internal cracks, allowing coolant to enter the exhaust, potentially contaminating the DPF. Combined EGR valve and cooler replacement costs €800-1,200. This issue was also exacerbated by the Dieselgate software update on EA189 engines, with multiple owners reporting EGR failures within months of the update. Regular motorway driving helps keep the system cleaner.
NOx sensor or AdBlue system component failure triggers countdown warning preventing engine restart · more· less
Post-2014 facelift models with the EA288 engine (190 hp CNHA) use an SCR system with AdBlue injection for emissions compliance. The system can develop faults from crystallisation of urea around the tank float sensor, NOx sensor degradation, or AdBlue pump failure. Symptoms include the concerning 'No restart in 1,000 km' countdown message on the dashboard. A stuck float sensor sometimes resolves itself after draining and refilling with fresh branded AdBlue (€20-50). A NOx sensor replacement costs approximately €350-500. An AdBlue pump replacement runs €500-800. In worst cases, the complete AdBlue tank and pump assembly needs replacing at €1,500-2,000 plus labour. Cars that sit unused for extended periods or use non-branded AdBlue are more susceptible. Pre-2014 EA189 models do not have an AdBlue system and are not affected.
Dual-clutch gearbox solenoids and clutch pack wear causing jerky shifts after neglected fluid changes · more· less
Post-2014 facelift models replaced the Multitronic CVT with the 7-speed S-tronic DL382 dual-clutch gearbox. This is generally more reliable than the Multitronic, but is not maintenance-free. Over time, wear particles can clog the mechatronic unit's solenoid valves, causing hesitation from standstill, jerky low-speed shifts, or occasional failure to engage a gear. Symptoms typically only develop when gearbox fluid changes have been neglected. A mechatronic repair at a specialist costs €1,500-2,500. A full gearbox rebuild including clutch pack replacement can reach €3,000-4,000 at a dealer. Regular fluid changes every 60,000 km are essential for longevity, despite Audi not always including this in standard service schedules.
Carbon buildup causes VGT vanes to stick, leading to overboost or underboost faults and limp mode · more· less
The variable geometry turbocharger uses adjustable vanes to optimise boost across the rev range. Carbon and soot deposits from exhaust gases can cause these vanes to stick, particularly on cars driven gently or only on short trips. Symptoms include sudden loss of power, EPC warning light, limp mode, and boost-related fault codes. A specialist turbo clean (removing and cleaning the vane mechanism) costs €300-600. If internal damage has occurred, a replacement turbocharger runs €1,200-2,000 including labour. The turbo on the 2.0 TDI is positioned at the rear of the engine, making access tight and increasing labour time. Regular spirited driving and avoiding extended idle periods help keep the vanes moving freely.
Thin metal head gasket can fail under sustained aggressive driving, typically after 100,000 km · more· less
The post-2014 EA288 engine uses a thinner metal cylinder head gasket than its predecessor. Under sustained aggressive driving at high revs, or at higher mileages (150,000-200,000 km with normal use), this gasket can fail. Symptoms include coolant loss without visible external leak, white smoke from the exhaust, overheating, or oil and coolant mixing. Head gasket replacement requires removing the cylinder head, making it a labour-intensive job. Independent shops charge €1,500-2,000, while Audi dealers quote €2,500-3,000+. This is not a widespread problem — it primarily affects cars that are driven hard consistently — but it is a documented weakness of the EA288 design.
Multi-link front suspension bushings wear, causing clunking and imprecise steering · more· less
The A6 C7 uses a complex multi-link front suspension with multiple aluminium control arms. The rubber bushings in these arms wear over time, particularly on cars driven on poor road surfaces or that have covered high mileages. Symptoms include clunking or creaking noises over bumps, steering feeling vague, and uneven tyre wear. Replacing the lower front control arm bushings at an independent shop costs €400-600 including parts and alignment. If multiple arms need replacing simultaneously (common on cars with 120,000+ km), the total bill can reach €800-1,000. This is a normal wear item on this platform and affects all C7 A6 models regardless of engine, but the multi-link design means more individual components can wear compared to simpler suspension designs.
Robust engine, but gearbox choice and driving pattern matter significantly
The 2.0 TDI engine itself is one of the most proven diesel units in the VAG range and can exceed 300,000 km with proper maintenance. However, the car's overall reliability depends heavily on which gearbox is fitted and how the car has been used. Pre-2014 Multitronic CVT automatics are the highest risk. Manual gearbox versions are significantly more reliable. Both the DPF and EGR systems suffer badly from short-trip urban driving — this is a car that needs regular motorway use. EA189 engines (pre-2014) may have had the Dieselgate software update, which some owners report worsened DPF and EGR performance.
Recalls and Technical Service Bulletins
Dieselgate EA189 emissions software update (2011-2014 models with 2.0 TDI)
Verify completed
Airbag initiator mixture defect (vehicles built Jul 2016 - Dec 2016)
Verify completed
Fuel rail weld defect causing potential fuel leak (2016-2018 models)
Verify completed
Takata airbag inflator replacement (various production years)
Verify completed
Contact an Audi dealer with the VIN to verify all recalls have been completed. The Dieselgate software update on pre-2014 EA189 engines is particularly important to verify, as some owners reported increased DPF and EGR issues after the update.
Warranty Status
Factory warranty (2 years)
Expired on all used A6 C7 models
Rust perforation warranty (12 years)
May still apply on 2014-2018 models
Extended warranty
Available through Audi dealers or third-party providers
All Audi A6 C7 models are now outside their original 2-year factory warranty. Audi's 12-year rust perforation warranty may still cover later production models. For any used purchase, an independent pre-purchase inspection is strongly recommended.
This report is for informational purposes only and does not constitute professional advice. Estimates may be inaccurate. Always have a qualified specialist inspect the vehicle before purchase. We accept no liability for decisions made based on this information.