Honda HR-V e:HEV

Early HR-V e:HEV models (delivered late 2021 through early 2023) had a software defect in the body control module (BCM) that caused excessive 12V battery drain, particularly related to the boot lock circuit. Owners reported flat batteries after as little as 5-7 days of inactivity. Honda released a BCM software update (M0E010 to M0E020) that resolved the issue. Initially the update was only applied to cars demonstrating the problem, but it is now applied to all potentially affected vehicles during routine service. The same issue affects the Jazz e:HEV and Civic e:HEV. If purchasing used, verify the BCM software version has been updated. A replacement 12V battery costs approximately €150-200, and the software update is free at Honda dealers. A portable jump starter (€50-80) is recommended as a precaution.

Some owners report the 9-inch touchscreen occasionally freezing, going black, or remaining illuminated after the car is switched off. The Autocar long-term test noted the screen would sometimes offer accessory mode when shutting down. Most instances can be resolved with a soft reset (holding the power button for 10-15 seconds) or by cycling the ignition. Honda has issued software updates to address some of these issues. In rare cases, the infotainment unit itself may need replacement (approximately €600-800 at a dealer), but this is uncommon. The system generally works well and is considered an improvement over Honda's previous generation units.

A known characteristic across several Honda models: the rear brake pads can develop a persistent squealing or squeaking noise, especially after periods of light braking or heavy reliance on regenerative braking (which means the mechanical brakes see less use and can develop a glaze). Honda has released an updated rear brake pad shim kit to address this. The issue is cosmetic rather than a safety concern, but can be annoying. Replacement of the rear pads with the updated shim kit costs approximately €100-300 depending on whether done at a dealer or independent shop. The regenerative braking system itself is reliable and helps extend brake pad life significantly.

Some HR-V owners report the air conditioning system losing its charge. This has been traced to condenser leaks or incompatible seal materials in certain production runs. Symptoms include gradually declining cooling performance followed by the AC blowing warm air. A simple regas costs €80-120 but if the condenser is leaking, replacement costs €400-800 for parts and labour. Full AC system diagnosis and repair including compressor replacement (worst case) can reach €1,200. This affects a small percentage of cars and Honda has acknowledged the issue. Having the AC system checked during any pre-purchase inspection is advisable.

Honda issued a large recall in late 2024 covering vehicles produced between February 2021 and September 2024, including the HR-V e:HEV. The steering gearbox worm wheel may swell during use, reducing grease film thickness, while the worm gear spring was set too tightly. This can cause noticeably heavy or sticky steering, particularly at low speeds. The repair involves replacing the worm gear spring and redistributing grease at no cost. This is a free recall repair, so the cost to the owner is zero, but it is important to verify completion before purchasing a used HR-V e:HEV, as unrepaired cars may feel noticeably different to drive.