2021-2024 · Rear electric motor (204 hp), 77 kWh battery
Volkswagen's mass-market electric SUV aimed at families and first-time EV buyers. Spacious, practical, and reasonably priced, but plagued by software issues and reliability concerns. Consumer Reports rated it as the least reliable vehicle in December 2024. Main concerns: infotainment system glitches, 12V auxiliary battery failures, onboard charger problems, and electric drive system errors. Multiple recalls affect 2021-2024 models, including critical high-voltage battery fire risk. Verify all recalls completed before purchase. Real-world winter range in the Netherlands: 230-280 km in cold weather, 350-420 km in milder conditions.
Expected Annual Maintenance Costs
€600 - €1,300/year
15,000 km/year
Fixed costs
€250-450
Risk buffer
€350-850
What Can Break
bars = likelihood
Infotainment system lag and crashes€0 - €800
Display freezes, random reboots, unresponsive touchscreen, upside-down displays · more· less
The ID.4 has suffered from infotainment problems since launch. Common issues include excessive screen latency, complete freezes, sudden reboots, and haptic controls that don't respond. VW issued a recall for 88,004 units (2021-2023 models) due to displays that don't boot or sporadically reset, resulting in loss of speedometer information and rearview camera. Software updates (versions 3.1, 3.5, 4.1, 5.0) have progressively fixed major bugs, but early cars on older software remain problematic. Quick fix: hold power button for 10 seconds to reset. Worst cases require hardware replacement - one owner needed antenna replacement after debugging with VW Germany. Most owners rely on Apple CarPlay/Android Auto to avoid Volkswagen's native software.
12V auxiliary battery failure€200 - €600
Car won't start, electrical system errors, doors lock unexpectedly, won't shift to reverse · more· less
Recurring 12V battery failures plague early ID.4s. Root causes: (1) key fob within 10m keeps car awake, draining battery, (2) extended parking without driving depletes charge, (3) incorrect battery coding from factory. VW issued a recall in the EU for all 12V batteries - the original batteries lacked capacity to keep electronics operational during inactivity. One owner's car stopped on the highway and couldn't be shifted to neutral. Another experienced failure after only 400 miles/one week. Solution: VW re-codes battery or replaces with "technologically updated" version. Workaround: activate 'Optimised Battery Use' to allow HV battery to top up 12V. Keep portable jump starter in vehicle. 2024 models (built Jan-Sep 2024) have onboard charger recall (93CJ) for units that fail to charge 12V, causing loss of drive power.
High-voltage battery fire risk (2023-2024 models)€0 - €15,000+
Misaligned battery cell electrodes can cause fire - park outdoors when charging · more· less
VW issued recall 93EV for certain 2023-2024 ID.4 vehicles. High-voltage battery cell modules may contain misaligned electrodes that can result in battery fire. VW instructs owners to: park outside immediately after charging, do not leave vehicles charging indoors overnight, avoid Level 3 DC fast chargers, and limit maximum charge to 80% until recall repair is completed. Remedy involves battery module inspection and replacement if necessary. This is a serious safety issue requiring immediate attention. Check with VW dealer using VIN to verify if your vehicle is affected and whether recall has been completed.
Electric drive motor failure€3,000 - €8,000
Car suddenly stops and jerks, "Electric drive not working" error, requires motor replacement · more· less
Multiple owners report sudden drive motor failures. One owner driving at 45 mph experienced the car stopping and jerking forward/backward repeatedly. Another's ID.4 "shuddered and stopped right in the middle of the road without warning" with just 105 miles on the odometer. AWD models commonly fail at the front motor+inverter. Dealers diagnose failures as low as 3,200-4,300 miles. Parts availability is a major issue - owners wait months for replacement motors shipped from Germany. One owner waited from June to September with car sitting at dealership. Some cases traced to failed coolant pump (not common). Software recall 97ZZ addressed overly-sensitive battery management control module triggering unnecessary resets. Repair requires complete motor replacement, not repairable in most cases.
Onboard charger failure€800 - €2,500
Won't charge, GFCI trips, charging stops unexpectedly, long parts backorder delays · more· less
ID.4 onboard chargers (OBC) have proven problematic across model years. Issues include failure to charge, unexpected charging interruptions, and tripping GFCI outlets. VW issued recall for 13,769 2024 ID.4s (built Jan 30 - Sep 24, 2024) where OBC fails to charge 12V battery, causing loss of drive power. TSB 93-24-05 addresses GFCI tripping issues. Parts are frequently backordered with no ETA - one owner with 29,000-mile MY23 AWD Pro S experienced OBC failure and faced extended wait for parts, racking up rental car costs. Repair requires OBC replacement. Some owners report success with third-party EV repair shops (Electrified Garage) for better pricing than dealer labor rates. Part itself costs €600-900, labor adds €200-400 depending on shop.
Door handle water ingress (2021-2024 models)€0 - €400
Doors open unexpectedly while driving due to water entering circuit board · more· less
VW recalled all 2021-2024 ID.4 vehicles (recall 57J9) because door handles may allow water to enter the circuit board assembly, causing doors to open unexpectedly. A door opening while driving poses serious injury risk. Dealers will inspect and replace door handles as necessary and update vehicle software free of charge. Owner notification letters mailed December 27, 2024. This is a critical safety recall - verify completion before purchasing any used ID.4. Some owners also report door handle rattles traced to bowden cable requiring greasing.
Battery degradation beyond normal€0 - €12,000+
Excessive capacity loss beyond 10-15% expected over 10 years, cell voltage variation errors · more· less
Most ID.4s show normal degradation: 7-10% loss in first 10,000-20,000 miles, then leveling off. 2021-22 models have 77 kWh batteries (79.9 kWh for 2023+). However, some owners report excessive degradation: one 2021 model showed 12% degradation in first year, another lost 13% in just 9 months with 5,600 km. A 2021 FE with 95,000 miles degraded to 59.85 kWh gross (54.5 kWh usable). Contributing factors: frequent DC fast charging to 90-100% daily accelerates degradation. Concerning signs: cell voltage variation (deltaV) over 0.030V, error code P0BBD00 indicating "Hybrid Battery Pack Voltage Variation Exceeded Limit" - many owners had modules replaced for this. VW warranty covers degradation below 70% capacity up to 8 years/160,000 km in Europe. Monitor battery health using OBD dongle with Car Scanner app - don't rely on dashboard range estimate (Guess-O-Meter).
Heat pump / air conditioning failure (European models)€600 - €2,000
AC warms air instead of cooling, compressor replacement needed, affects battery cooling · more· less
European ID.4s with heat pump (optional €1,050 upgrade) use R744 CO2 refrigerant and have reported AC problems. Symptoms: AC warms outside air by 4°C instead of cooling (28°C outside = 32°C from vents), air vent temperature doesn't change with AC on/off, power consumption stays at 0.4 kW regardless. Properly functioning AC should blow air at ~5°C. Some owners needed AC compressor replacement - wait times exceed 2 weeks for diagnosis plus 2+ weeks for parts. Newer refrigerant (R744 vs R1234yf in US models) requires specialized dealer equipment. Critical issue: AC also cools battery pack during DC fast charging. Avoid fast charging when AC not working - battery can overheat over 90°F. Normal driving with radiator cooling sufficient below 90°F. Heat pump improves winter efficiency but some owners report it underperforms in extreme heat. Compressor replacement costs €600-800 for part, €400-600 labor due to refrigerant handling requirements.
Charging port lock mechanism failure€0 - €5,200
Cable stuck in port, won't lock or unlock, dealer quotes up to €5,200 for repair · more· less
The charging port locking mechanism is poorly engineered - VW wired a 12V solenoid into the 400V charging harness, and solenoids eventually fail. When lock mechanism fails, charging won't engage (requires lock engaged) and cable can't be removed if lock won't disengage. Particularly common with Grizzl-E L2 home chargers. Dealer quotes are extreme: one owner quoted $5,200 stating they must drop rear motor and rear suspension to access charge cables. Another quoted over €2,000 for replacing entire charging port and dropping battery when only lock mechanism failed. UK quote: £375 for new actuator. VW won't sell locking mechanism separately - forces replacement of entire port assembly. DIY fix possible: emergency release cable accessible behind small fabric panel in trunk (careful - HV battery disconnect cable nearby). Some owners use coat hanger wire bent at right angle to manually push solenoid plunger. If under warranty, demand dealer repair at no cost. Out of warranty, seek third-party EV specialist - many quote €300-600 vs dealer's €2,000-5,200.
Suspension noise and rattles€200 - €1,200
Clunking from rear over bumps, front sway bar link failures, dealers claim "characteristic" · more· less
Suspension rattles are widespread among ID.4 owners. Common issues: rear suspension clunk from right side over small bumps (ridges, sewer covers), front sway bar link failures causing rattles. Many owners report multiple dealer visits without resolution - dealers often replace rear shock, linkage and support, then claim noise "is a characteristic of the car." VW TSB suggests replacing top shock absorber mounts, but noise often persists even after shock replacement. Front suspension issues typically resolved by replacing sway bar links (both sides recommended) - one owner went from noisy to "silent again" after link replacement. Parts frequently backordered. Some rattles not suspension-related: loose rear hatch (fix by rotating bumpers one full turn counter-clockwise), plastic panels under trunk, door handle bowden cables. QC issues also reported with bushings breaking prematurely. 2023-2024 models have recall for incorrectly tightened chassis/brake/suspension bolts during manufacturing. Suspension bushing replacement €150-300, shock absorbers €400-600 each, sway bar links €100-200 pair plus labor.
Below-average reliability with serious safety recalls
Consumer Reports rated the ID.4 as the least reliable vehicle in December 2024, specifically citing electric vehicle battery, drive system, brakes, and charging problems. The ID.4 finished 13th out of 16 in What Car's electric SUV reliability survey (82.3%), behind Skoda Enyaq, Kia EV6, and Tesla Model Y. Multiple critical recalls include high-voltage battery fire risk and doors opening unexpectedly. Parts availability is poor with months-long waits. While 2024+ models with latest software show improvement, early 2021-2022 models remain problematic.
Pre-Purchase Inspection Checklist
General checks
Service history and recalls
Verify all recalls completed using VIN. Check myVW app service records. ID.4 has 5+ critical recalls.
Tires
Check tread depth (legal minimum 1.6mm, replace at 3mm), tire age (date codes), uneven wear. ID.4 uses staggered setup: 235/50R20 front, 255/45R20 rear (or 19" variants). Heavy EV accelerates tire wear.
High-voltage battery health
Use OBD dongle with Car Scanner app to check state of health (SoH). Should be >90% for cars under 3 years old. Check for error code P0BBD00 (voltage variation). Dashboard range estimate unreliable.
Charging test
Test AC charging (port locks/unlocks properly, charges without errors). If possible, test DC fast charging. Verify onboard charger doesn't trip GFCI.
12V battery voltage
Check 12V battery voltage: should read 12-14V with car on. Many early ID.4s have 12V issues.
Specific for this vehicle
Verify ALL recalls completed (critical)
Contact VW with VIN: high-voltage battery fire risk (93EV, 2023-24), door handles (57J9, all years), onboard charger (93CJ, 2024), display issues, airbag fasteners, sunshade flammability. Owner notification letters sent Dec 2024.
Infotainment system stress test
Use touchscreen extensively for 10+ minutes. Check for lag, freezes, reboots. Test backup camera quality (common complaint). Verify speedometer and all displays boot properly. Ask which software version installed (3.5, 4.1, 5.0 better than 2.1/3.1). If ANY red/yellow warnings appear, walk away or demand dealer fix.
Test all door handles in rain/wet conditions if possible
Doors opening unexpectedly due to water ingress is recall issue. Test electronic door releases. Check for door handle rattles.
12V battery error history
Ask owner if they've experienced 12V battery warnings. Check for stored error codes related to electrical system. Verify battery has been replaced with updated version if car is 2021-2022 EU model.
Electric drive motor test
Drive for 30+ minutes including highway speeds. Feel for any jerking, hesitation, or power loss. Check for "Electric drive not working" errors. AWD models: verify front motor engages (slippery surface test or snow mode).
Charging port lock mechanism
Plug in charger, verify port locks cable securely. Unlock and remove cable - should release smoothly. Ask if cable has ever gotten stuck. Check emergency release cable accessibility in trunk.
Listen for suspension clunks
Drive over speed bumps, ridges, rough pavement. Listen for clunking from rear (especially right side) and front rattles. Many ID.4s have this issue - dealers often can't fix it.
Heat pump / AC test (if equipped)
Turn AC to max cold. Air from vents should be ~5°C (cold to touch). If heat pump equipped (check sticker under hood - R744 refrigerant), verify it functions properly in both heating and cooling modes.
Check for loose bolts (2023-2024 models)
VW recalled 2023-24 models for improperly tightened chassis, brake, and suspension bolts. If not completed, have dealer inspect before purchase.
Verify myVW app functionality
Connect to car via myVW app. Verify remote lock/unlock, climate control, charging status all work. Check that battery SoC displayed matches dashboard.
Interior and trim quality check
ID.4s have reported build quality issues. Check all plastic trim pieces for proper fitment. Test all window switches, climate controls, seat adjustments. Check carpet for water stains (door seal issues).
Recalls and Technical Service Bulletins
High-voltage battery fire risk (93EV, 2023-2024)CRITICAL - Park outdoors when charging
Door handles water ingress (57J9, 2021-2024)Doors may open unexpectedly - verify completed
Onboard charger failure (93CJ, 2024 Jan-Sep)Loss of drive power - verify completed
Display/instrument panel software (2021-2023)88,004 units - verify update installed
HV battery control module (97ZZ, 2021)Software update - verify completed
The ID.4 has accumulated 5+ recalls with serious safety implications. Contact VW customer service at +31 (0)800 0239 (Netherlands) or use Volkswagen's online VIN checker to verify ALL recalls completed before purchase. Owner notification letters for door handle recall mailed December 27, 2024. Do not purchase any ID.4 without verifying recall completion. The 2021 ID.4 alone has 382 Technical Service Bulletins on record.
Scheduled Carefree Maintenance (new cars)2 years / 20,000 km included
Roadside assistance (new cars)3 years / 36,000 km
Battery warranty coverage details
All ID.4 electric and plug-in hybrid vehicles in Europe come with an 8-year or 160,000 km high-voltage battery warranty covering material or manufacturing defects. Gradual reduction in battery capacity over time is normal and does not represent a defect unless capacity drops below 70%. VW will replace battery free of charge if degradation exceeds warranty threshold. Note that battery replacement may not return capacity to "as new" 100% condition. For 2021-2022 models, new vehicle warranty has expired but battery warranty likely still active. Verify specific warranty status with VW Netherlands using VIN.
This report is for informational purposes only and does not constitute professional advice. Estimates may be inaccurate. Always have a qualified specialist inspect the vehicle before purchase. We accept no liability for decisions made based on this information.