Zeekr X AWD Mk1

Infotainment issues are the most commonly reported complaint among Zeekr X owners. The system can stutter, freeze mid-use, or display a black screen. Some owners report needing to perform hard resets (holding the power button for 10-15 seconds) multiple times per week. Android Auto integration can become laggy and require the same resets. OTA updates have improved stability over time, but the underlying software is still maturing. Most issues are resolved via OTA updates at no cost, but persistent hardware faults (screen or head unit replacement) can cost €300-500 if outside warranty. Early European-market cars and parallel imports with mismatched software regions are more affected.

A widely reported issue across the Zeekr X owner community. Key fob batteries can die within 1-4 months of purchase, far below the expected 1-2 year lifespan. One owner reported the battery dying after just one month with under 500 km driven. The fob uses a standard CR2032 coin cell (under €5 to replace), but the frequency of replacement is inconvenient. Some Zeekr service centres have suggested using the NFC card key as a workaround. The root cause appears to be the fob transmitting wake-up signals more frequently than designed, though Zeekr has not issued a formal fix. Cost is minimal (batteries are cheap), but the inconvenience and risk of being locked out is notable.

Some Zeekr X owners have found the flush door handle mechanism stuck in the open position or failing to deploy at all. Service investigations have revealed completely corroded electrical connections inside the handle assembly. The issue has affected multiple vehicles and appears related to moisture ingress into the handle housing. Replacement handles have required ordering from China, with wait times of several weeks. In cold or icy conditions, handles may also fail to extend, similar to issues on other vehicles with concealed handles (Smart #1, Tesla Model 3). Typically covered under the 5-year warranty, but parts availability in Europe remains limited.

Reviewers and owners consistently note that the frameless door windows produce creaking and groaning sounds when driving over rough roads or speed bumps. The noise is most noticeable from the rear seats. The source is the window glass moving slightly against its rubber seals, a common limitation of frameless door designs. The suspension also transmits more road noise than expected for the price point, with rear passengers particularly affected. Some owners have improved the situation with aftermarket window seal treatments or additional door seals, typically costing €100-200. More significant suspension retune would require dealer involvement at €200-400.

The camera-based adaptive cruise control system on the Zeekr X has been documented to misread speed zone signs, sometimes accelerating to 110 km/h where no such speed zone exists. Phantom braking near stationary vehicles (particularly cars turning at intersections) has also been reported. Some owners note that driver distraction warnings activate excessively. An OTA software update worsened speed zone recognition for some users rather than improving it. Euro NCAP has specifically used the Zeekr X to test and develop tougher 2029 standards for phantom braking. Most fixes come through OTA at no cost, though persistent sensor calibration issues may require a dealer visit (€100-200).

Like many modern EVs, the Zeekr X relies on a 12V auxiliary battery to power door latches, brake boosters, ECUs, and telematics systems. If the car is left unused for more than 2-3 weeks, the 12V battery can discharge, preventing the car from waking up despite a full high-voltage battery. Replacement cost is approximately €150-350 depending on battery type (AGM recommended). The issue is not unique to Zeekr but is more pronounced on vehicles with high parasitic draw from always-on connected services. Keeping the car plugged into a charger during extended parking helps prevent this.

The Zeekr X AWD has a WLTP range of approximately 400 km, but real-world testing suggests 300-355 km in mild conditions and 240-285 km in cold winter weather. Some owners have reported even higher consumption figures (19-21 kWh/100 km vs the claimed 15.5 kWh/100 km), particularly those who frequently drive at highway speeds. The AWD drivetrain consumes more energy than the single-motor RWD variant. The car does include a standard heat pump to mitigate winter range loss, and the LFP battery chemistry tolerates regular 100% charging without significant degradation. This is not a defect but an ownership reality worth factoring into route planning.