DS 3 Crossback E-Tense

This is a known issue affecting early Stellantis EVs on the e-CMP platform (2020-2021 models), particularly those with 3-phase onboard chargers. Symptoms include the charging indicator light flashing green as if starting, but the dashboard shows zero miles per hour charging rate. The AC-to-DC onboard charger (OBC) converts electricity from home chargers and AC public chargers to charge the battery. When it fails, DC rapid charging still works because it bypasses the OBC and connects directly to the battery. One owner reported their car was in the garage for 4 months waiting for parts from Europe. The issue typically appears between 20,000-60,000 km. There is a recall affecting Stellantis EVs on the PSA platform for battery management and air conditioning issues.

The flush-fitting retractable door handles use small electric actuators that slide the handle out 40mm when the keyless system is activated. Common failures include handles stuck in the open position, handles that don't pop out when touching with fingertips, rear handles that don't extend on unlocking, or inconsistent operation where sometimes handles pop out and retract normally, other times they don't. The sensors inside the handles are prone to fail over time due to weather exposure (heat, cold, moisture). A BSI (body control module) reset may temporarily help, but the issue typically returns. The only permanent fix is replacing the affected handle assemblies, which cost around €250 per handle from DS dealerships. This is particularly frustrating because it affects basic access to the vehicle.

Like all EVs, the DS 3 E-Tense has both a high-voltage traction battery (50 kWh) and a conventional 12V battery that powers accessories, lights, and control systems. The 12V system charges from the traction battery, but apparently only when the car is actively running. If you make frequent short journeys (under 20 minutes), the 12V battery may not get enough charging time and will gradually deplete. The mobile app also drains the 12V battery because it wakes the car up every time you check settings or send commands. Devices left plugged into USB ports (like wireless Android Auto dongles) can also drain the battery, particularly if the 12V battery is around 5 years old. When the 12V battery is depleted, the car won't start and you'll need a jump-start or replacement. Installing a trickle charger and connecting it every few weeks is recommended if you make mostly short trips. This is not unique to the DS 3 - it's common across the entire Stellantis e-CMP platform (Peugeot e-208, Corsa-e, e-2008).

The 10.3-inch touchscreen infotainment system looks attractive with its animated menus, but is confusing to use and often slow to respond. The navigation maps aren't very responsive and take a while to load, especially when zooming out. The touch-sensitive "buttons" beneath the screen (used to switch between navigation, stereo, climate control) don't provide tactile feedback, making them difficult to use while driving. One owner reported visiting the dealership six times in 15 months for recurring media panel failures. The system also has issues with charging timer setup and the mobile app is awkward to use. Many owners recommend using Apple CarPlay or Android Auto instead of the built-in system. Complete replacement of the infotainment unit is expensive. Software updates may address some issues, but hardware failures require component replacement.

The E-Tense weighs 300 kg more than the petrol DS 3 Crossback due to the battery. The rear suspension was stiffened to cope with the extra weight, resulting in a firm ride that can be harsh over potholes and rough roads. Cars with 18-inch wheels are particularly affected - the Performance Line with 17-inch wheels is better. The suspension also causes the car to feel less settled over uneven surfaces and to lean more in corners than many small SUVs, potentially causing passenger discomfort on twisty roads. While not a "fault" per se, worn suspension components (dampers, bushings, springs) will exacerbate these characteristics and may need earlier replacement than on lighter vehicles. The April 2022 recall affecting cars built May 2019 - September 2020 involved incorrectly positioned front suspension springs that could cause premature wear, corrosion, and eventual breakage - verify this recall has been completed.

There was a recall in April 2022 for DS 3 Crossback E-Tense models built between May 2019 and September 2020 due to a defect in the high-voltage circuit safety system. The fault could cause false positive warnings, resulting in unexpected traction cutoff while driving. This is a serious safety issue that should have been addressed by the recall. If you experience unexpected power loss or high-voltage system warnings, verify the recall was completed and have the car diagnosed immediately. Additional wiring loom issues led to another recall campaign in July 2022. Repair costs vary depending on whether it's a sensor issue (cheaper) or requires replacing high-voltage components like the inverter or motor control unit (expensive).

This is extremely common on the DS 3 E-Tense and is a characteristic of the vehicle rather than a fault. After fully charging, the range display (GoM - Guess-o-Meter) often shows only 170 miles (275 km) or less, even when the battery is at 100%. The range jumps in large increments (10 km or 6 mile blocks) rather than continuously, making it less useful for trip planning. The actual usable battery capacity appears to be around 46.6-47 kWh rather than the advertised 50 kWh. Real-world range testing shows 130-170 miles (210-275 km) is realistic, with 140 miles (225 km) being a conservative estimate. Winter range drops to around 160 km in cold weather even with the heat pump. The WLTP official range of 206 miles (332 km) is optimistic - expect 60-70% of that figure in real-world mixed driving. This is not something that can be "fixed" - it's how the car performs.